Frequently Asked Questions

What do I do if I have questions about my loan?

What is a co-signer?

A co-signer is a person that agrees to join the primary borrower in being responsible for the payment and loan obligation. All co-signers are fully responsible for payment just as the borrower is. You may benefit from using a co-signer if that co-signer strengthens the credit worthiness or ability to pay.

How do I get the Title to my vehicle?

Once you have paid your auto loan off in full we will send you your title within 10 business days. If you prefer to pick up your title in our office, please call to make an appointment to do so.

What is my payoff?

Contact us to obtain your correct and accurate loan payoff. Your most recent transaction balance is not an accurate payoff, as your loan payoff changes on a daily basis.

Does my loan have Gap Insurance?

How do I submit a secure application online?

Click on the 'Apply Online Today' tab on our Homepage and enter your information to get started!

Can I make payments online?

Yes, you can make secure payments anytime online with a Visa or MasterCard only. ***Please Note: If using Internet Explorer as your web browser, visit our website at http://www.longvalleyleasing.com / If using Google Chrome or Firefox as your web browser: https://longvalleyleasing.autopal.info / Then just enter your Username & Password in the top right-hand corner of the Homepage to access your loan!

2020 Holiday Office Closures

January 20, 2020 (Martin Luther King Jr. Day) / February 17, 2020 (President's Day) / May 25, 2020 (Memorial Day) / September 7, 2020 (Labor Day) / October 12, 2020 (Columbus Day) / November 11, 2020 (Veteran's Day) / November 26-27, 2020 (Thanksgiving Holiday) / December 24, 2020 (Christmas Eve-Office Closes at 12:00 pm) / December 25, 2020 (Christmas Day) / December 31, 2020 (New Years Eve-Office Closes at 12:00 pm) / January 1, 2021 (New Years Day)